Contact Office & FAQ

Get in touch with our editorial and support desks or review our comprehensive FAQ repository.

Support Desks

Editorial Head Office

Our administrative staff coordinates publishing schedules and technical compliance assessments globally. Review our support coordinates below:

Direct Inquiry Form

Scholarly FAQs

Frequently Asked Questions

Review immediate answers regarding peer reviews, ethical policies, and open-access licensing standards.

Yes. All published articles are instantly and permanently accessible online for free under the Creative Commons Attribution 4.0 International License (CC BY 4.0). Authors retain all intellectual copyright to their research.
We maintain a fast yet highly rigorous review structure. The average duration from initial technical screening to Associate Editor synthesis decision is 24 days.
Yes. Pre-typeset Microsoft Word and LaTeX document packages are available for download on our Instruction for Authors Page. We support APA 7th, IEEE, and Vancouver citation maps.
Absolutely. We believe that financial constraints should never limit open science. Authors from low-to-middle-income countries or researchers without active research grants receive **automatic 100% fee waivers** without affecting review fairness.
Upon completing the submission wizard on our portal, you will be issued a unique alphanumeric tracking code (e.g. GOJ-MS-492019). You can query our Technical Support desk at any time citing this code.

Global Office Location

Headquarters

38, Zone 45, Street 873 Matar Qadeem, Doha, Qatar

Navigate Office